AI systems for service businesses

Run your business on AI. We build all of it.

Your website, your CRM, the follow ups, the front desk questions and the weekly numbers, designed as one system and built on accounts you own. Then we run it with you, every week.

One team builds all of it

  • Website and booking01
  • Custom CRM02
  • Automations03
  • AI assistant04
  • Internal tools05
  • Reporting06
console / Website Example data

Website

Published 2 days ago
PreviewPublish
northside-aesthetics.example
NorthsideTreatmentsPricingBook

Skin care that fits your calendar.

Facials, injectables and laser, with real openings shown below.

Book a visitAsk a question
Sat 10:30Sat 1:15Mon 4:00Tue 9:45
Page load, mobile0.9 s
Visitors who booked6.1%+2.4 pts since rebuild
Questions answered by assistant128this month, 9 sent to staff

Clients

412 activePipeline: new patients
FilterAdd client
New lead 9
MRMaya R.
Laser consult, from website
replied 4 min$650
DKDevon K.
Missed call, texted back
waiting$180
Consult booked 6
ALAri L.
Injectables consult, Thu
forms done$420
SPSam P.
Facial series, Sat
form missing$540
In treatment 14
JTJess T.
Session 2 of 4
on track$1,200
RNRio N.
Touch up due in 9 days
reminder set$300
Member 83
CBCasey B.
Glow plan, monthly
renews Nov 14$99/mo
LMLee M.
Card declined
update sent$99/mo
Imported from 3 spreadsheets and the old booking toolConsent and opt outs on every record

Automations

11 running
Run log
Call goes unanswered
Front desk line, any hour
trigger
Text back in under 30 seconds
Sorry we missed you. Want to book?
0:28
Read the reply
Booking, question or opt out
sort

wants to book

Send booking link
Holds the slot 15 min

has a question

Hand to staff
With the full thread
Missed call recovery212 runs this month
Consult follow upday 2 and day 7
Intake form check48 hours before visit
Review request2 hours after visit
Holiday promopaused by owner

Assistant

Website chat and text
Edit answers
Text thread, today 8:12 PM
Hi, anything open Saturday for a facial?
Yes. Dana has 10:30 or 1:15 on Saturday. Want me to hold one?
1:15 please. Also is it ok while pregnant?
Your 1:15 is held. That is a great question for our nurse, so I have sent her your message. She will text you by 10 AM tomorrow.
Handed to Nurse Alex with full thread

Handoff rules

Medical or pregnancy questionsnurseNever answered by the assistant
Price exceptions and refundsmanagerAssistant quotes listed prices only
ComplaintsownerSent within 5 minutes, any hour
Hours, location, openingsassistantAnswers from your live calendar and FAQ

Reports

October
Export
New clients64+18 vs Sep
No show rate4.2%down from 11%
Staff hours saved118logged by automations
New reviews37avg 4.9

Bookings by source weekly, October

0204060 Wk 1Wk 2Wk 3Wk 4 60
WebsiteText back and follow upAssistant

What we build

Everything your business runs on, rebuilt for AI

Most service businesses pay for a pile of tools that do not talk to each other. We replace or connect them so one client record drives the site, the texts, the calendar and the reports. Take one piece or the whole system.

01

Website and booking

A fast site that answers questions and books visits on its own.

  • Design, copy and build
  • Live openings and online booking
  • Search and local listings set up
02

Custom CRM

One place for every client, lead, visit, payment and message.

  • Built around how your desk works
  • Moved over from spreadsheets and old tools
  • Campaigns with consent built in
03

Automations

The follow ups and reminders your team means to do and cannot fit in.

  • Missed call text back
  • Reminders, rebooking and reviews
  • Intake and paperwork
04

AI assistant

Answers the common questions by chat and text, day or night.

  • Trained only on your answers
  • Books from your live calendar
  • Hands anything sensitive to staff
05

Internal tools

Small apps for the jobs that live on sticky notes today.

  • Staff portal and checklists
  • Stock, orders and shift swaps
  • Document drafting with your templates
06

Reporting

The numbers you actually check, in one place and in your inbox.

  • Live dashboards by location
  • Monday owner summary
  • Ask a question, get the number

One system

Every piece reads from the same client record

That is why it works. When a client books on the site, the CRM knows, the reminders start, the assistant can answer about that visit, and the report counts it. No copy and paste between tools.

Website and bookingnew leads, booked visits
Your data, your account

One client record

Every tool writes here and reads from here. You own it and can export it any time.

ClientExample: Maya R.
Visits3, next on Thu
Textsopted in, Oct 2
Paymentscard on file
Open items1 question for nurse
CRM and campaignspipeline, notes, consent
Phone and textcalls, texts, opt outs
AI assistantchat, text, handoffs
Paymentsdeposits, plans, declines
Reportsdashboards, Monday email
Keep what worksIf your booking or payment tool is good, we connect it instead of replacing it.
Built in your accountsEvery system lives under your business name and billing.
Export any timeYour client data leaves with you in a plain spreadsheet, no fee.

By industry

Choose your business. See the full build.

These are the starting plans we would put in front of you on the audit call, layer by layer. Hours are rough weekly estimates for one location with two or three front desk staff.

Build your stack

Pick the pieces. See the price before you call.

Every module has a one time build fee and a monthly fee for hosting, monitoring and tuning. Choose what you need and we will tell you if a package costs less.

Hours back

What the work is worth to you

Move the sliders to match your business. The math is simple and shown in full, so you can check it.

Call backs, confirmation texts, chasing paperwork, answering the same questions.
Compare against
Staff hours handed back a month0
Value of that staff time$0
Bookings won from missed calls and leads0
Revenue from those bookings$0
Monthly fee$0
Net a month after the fee$0
Build fee paid back in0 mo

Planning assumptions, not results: automation takes over 60% of those hours; 15% of texted missed callers and leads book; 4.33 weeks a month. Your audit replaces these with your own numbers.

How an engagement runs

Audit to live in three to eight weeks

The same four phases whether you buy one module or the whole system. You approve each phase before the next one starts.

Phase 1 Week 1

Audit

We shadow a real day and list every tool, login and repeat task, with how often it happens.

You get

Ranked list of what to build
Fixed price quote
Phase 2 Week 2

Blueprint

Page layouts, CRM fields, every automated message and every handoff rule, on paper for your sign off.

You get

System map and message copy
Data move plan
Phase 3 Weeks 3 to 6

Build

We build in your accounts, move your data, and test every path with test contacts before a client sees it.

You get

Staff training, 45 minutes
One page guide for the desk
Phase 4 Ongoing

Run

We watch the logs, fix what breaks, tune timing and copy, and add new pieces as you grow.

You get

Monday owner report
Monthly review call

Works with Comeback

Comeback brings clients back. Spare Shift runs everything around them.

Comeback is our sister service that texts and emails your past clients to win them back, and you pay only for the ones who return. Once owners see that work, they ask the next question: can you build the rest?

Comeback

Win back lapsed clients

One clear job, priced on results.

  • Win back texts and emails
  • Consent and opt outs handled
  • Pay per returning client
Spare Shift

Rebuild the business around them

Website, CRM, automations and assistant on one record.

  • Your Comeback list moves straight into the CRM
  • Returning clients get reminders and rebooking
  • Comeback clients get the audit free
Month 1Comeback proves the list is worth money

Past clients return and the owner sees revenue they had written off.

Month 2Spare Shift audit

We map what happens to those clients after they come back, and where they fall through.

Month 3 onOne system

Both services share one consent record and one opt out list. Stop to one means stop to both.

Security and trust

Your clients, your accounts, your rules

Software that texts your clients and holds their records has to be careful. Every Spare Shift build follows these rules, and they are written into our terms.

You own every account

We build inside accounts in your business name with our own staff logins. If you leave, everything keeps running and you remove our access.

Consent first

Texts go only to people who gave you their number for that purpose. Every message honors STOP, and quiet hours follow the client's time zone.

A person on anything sensitive

Medical questions, complaints, refunds and pricing exceptions always go to your staff. The assistant does not guess on those.

Least access, fully logged

We ask only for the permissions a build needs. Every message sent and every change we make is written to a log you can read.

Your data is not training data

We only use AI providers whose business terms keep your data out of model training, and we tell you which ones in writing.

Health data kept apart

For clinics, health answers stay in your records system. Our tools pass appointment details only, never treatment notes.

What we will not do

  • Lock you in. No proprietary platform you cannot leave.
  • Bill by the hour. Fixed build fee, flat monthly.
  • Text without consent. No bought lists, ever.
  • Pretend a bot is a person. The assistant says what it is.

Pricing

Three packages. A build fee and a flat monthly.

Pay online and we email you within one business day to book your audit. The build fee covers the audit, blueprint and build. The monthly covers hosting, monitoring, fixes and tuning. Cancel the monthly any time from your portal and keep everything we built.

Compare packagesLaunchOperateTransform

Prices in US dollars. Text message and software fees are passed through at cost. Want a single piece? Price it in Build your stack.

Questions

What owners ask before they start

Not covered here? Put it in the form below and we will answer it on the audit call.

Do I have to replace the software I already use?

No. If your booking, payment or phone tool does the job, we connect it. We only replace a tool when it is costing you time or money, and we show you the numbers first.

Can you build just a website, or just a CRM?

Yes. Every piece can be bought on its own. Use Build your stack to price a single module. Most clients start with one and add more once it is working.

What does "AI" actually do in my business?

It reads and writes the routine messages, sorts replies, answers common questions from your own answers, fills forms, drafts documents and pulls numbers for reports. People still make the decisions that need judgment.

Will my clients know they are talking to an assistant?

Yes. It introduces itself as your assistant, writes in your voice, and hands off to a named person on your staff for anything past simple questions and booking.

Who owns the website, CRM and data?

You do. Everything is built in accounts in your business name. If you cancel, the systems keep running and your data is yours to export.

How do payment and cancelling work?

You pay the build fee and first month online with a card through Stripe. The monthly renews on the same date each month. Cancel any time from Billing in your portal and it stops at the end of the month you have paid for. If you cancel before your audit call, we refund the build fee in full.

What happens if something breaks?

Every workflow has health checks. If a step fails, it pauses and we get an alert. We fix it, explain what happened in plain English, and it shows in your Monday report.

Is this the same company as Comeback?

They are sister services run by the same team. Use either on its own. If you already use Comeback, your audit is free and your client list carries over.

Free audit

Show us how your business runs today. We will show you how it runs on AI.

A 45 minute call. You leave with a ranked build list, a fixed price and the hours it should save, whether or not you hire us.

  1. 1Tell us about your business in the form.
  2. 2We send a short list of questions and a time.
  3. 3On the call, we map your system live and price it.

Request your audit

What do you want built?

We reply within one business day. No spam, no list selling.